False alarms are a big problem for the police and citizens alike.

A false alarm is defined as an alarm signal activation where no physical evidence of a crime is found. The causes for these false alarms are most often accidental.  This kind of false alarm is either user error and or mechanical malfunction. 

A false dispatch is when a error is made by the monitoring center.  They fail to follow proper protocol and or instructions.  They may lack proper contact information and thus are relying on out dated information.  Many municipalities require that each alarm subcriber update their contact information every year.  You may update your contact information by clicking here..